Fred Louis
- Total activity 25
- Last activity
- Member since
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- Votes 1
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Activity overview
Latest activity by Fred Louis-
Fred Louis created an article,
I've received a faulty item, what should I do?
We’re really sorry if you’ve received a faulty item. Please return the item to us as soon as possible so we can get this sorted for you. Don’t forget to select ‘Faulty’ when asked for a reason for ...
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Fred Louis created an article,
Can I cancel my order after I've place it?
If you've placed an order using Stripe, you won't be given the option to cancel it. Once your item has arrived, you can request a refund and then send it back.Find more info on returning with Strip...
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Fred Louis created an article,
How to create a return
Returns are FREE. Go to My Orders. Click ‘Create Return’ on the order you want to return. Select theitems you’re returningand thereasons for return. Search for yournearest drop off point, t...
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Fred Louis created an article,
Will you be getting more stock?
If you have an item in your'Saved Items' list, you can choose to be notified if the item comes back in stock when using the Zenshop app. If you're shopping on our desktop or mobile site, head over ...
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Fred Louis created an article,
How do I place an order?
Placing an order couldn't be easier, simply follow these steps. 1. Click 'Add to bag' to place the item you want to buy in your bag. 2. Once you have finished shopping, click on the bag icon to v...
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Fred Louis created an article,
Is the size guide on the App?
Our latest version of the Zenshop App includes the size guide. To view it, please make sure that you have the newest version of the Zenshop App downloaded. You'll find the size guide on each of our...
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Fred Louis created an article,
How can I pay for my order?
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us. We also take fraud very seriously too, so ...
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Fred Louis created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Fred Louis created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Fred Louis created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...